Refund Policy for TJSM Studios Digital Planner and Journal
Last Updated: 3/3/2024
Thank you for shopping at TJSM Studios. We appreciate your interest in our digital planners and journals and aim to ensure your satisfaction. Below you will find our policy regarding refunds which complies with the nature of digital goods sold on our platform.
Refund Policy
No Refunds
All sales of digital products downloadable upon confirmation of purchase are final. We do not offer partial or full refunds for digital products once the order is confirmed and the product is sent. Since digital products are deemed “used” immediately after purchase, this means we have a strict no-refund policy for all digital product transactions completed online.
Why a No Refund Policy?
Digital products are irrevocably delivered and cannot be returned or “restored” to us in any way. This nature of digital content means it’s not possible to return or ensure that a product isn’t further used post-refund. Hence, to prevent abuse of our system and to keep providing you with the best products and experience possible, we cannot grant refunds after the purchase is made.
Product Issues
We stand by the quality and usability of our digital planners and journals, and we provide detailed descriptions and previews to help you make an informed decision before purchasing.
If you experience any technical issues downloading or accessing your digital products, or if the product is defective in any way, we are happy to assist you in resolving the problem. In such cases, please contact us with a detailed description of the issue, and we will work with you to rectify the situation, which may include providing a working replacement product if necessary.
Contact us:
Exceptions to the No Refund Policy
The “no refund” policy shall be applicable unless prohibited by law. In jurisdictions where the law provides for refunds on digital products, we are obligated to and will comply with local laws respecting refund policies.
Confirmation of Understanding
By making a purchase from TJSM Studios, you acknowledge that you have:
- Read and understood this no refund policy;
- Have taken the time to review the product previews and descriptions provided;
- Checked compatibility with your device and necessary applications;
- Agreed to the terms before completing your purchase.
Policy Changes
TJSM Studios reserves the right to modify this refund policy at our discretion. Any changes will go into effect immediately and the updated policy will replace any prior policies.
Questions:
If you have any questions or concerns, please contact us. We are dedicated to assisting you and ensuring that your experience with our products is exceptional.
Thank you for choosing TJSM Studios for your digital planning and journaling needs!